Agency Culture

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At Berlin & Denys

Our culture is the most important thing to us.  In all our interactions, we have strived to create a cultural atmosphere that balances professionalism, relationships, hard work, and fun.  Our team is varied in both their backgrounds and abilities, meaning that our culture and these shared core values are what underpin our agency and help determine the kind of service our clients receive.  Our most important core value, People over Premiums is something all of our agents intrinsically understand: Our job isn’t to sell you something.  Our job is to figure out what’s actually best for the client.  This has served us well for over 40 years, as our clients don’t value us for the plans we sell them, but rather for the relationships that we work to foster.  Whether you are looking for insurance, or are interested in joining our team, we work hard making sure you have a positive experience when dealing with us.
Thank you, 
-Gerard Denys, President & Owner 

Mission Statement

Bringing Good People and Good Plans Together

Vision Statement

Be The Leader in Making Insurance Simple

Core Values

1

People over Premiums

We don’t sell policies, we sell relationships. Our focus isn’t how to hard sell someone a plan, but rather what does the client actually need. Sometimes they might not need anything, and that’s ok too.

2

Community is How We Communicate

We are a part of our town, county, and state. We support causes and attend events. We endeavor to be familiar and easily approachable by our community.

3

Cross-Sell Culture

We are blessed to be able to offer a full range of coverages: dental, homeowners, commercial and others. It is to our clients’ benefit to know all we offer.

4

Manners Maketh Man

We are professional and respectful. We always approach our client and coworker interactions from a position of respect and also positivity. Respect is contagious!

5

Reviews Reap Referrals

Nothing is better than word of mouth advertising. The best way to get more clients is to treat your clients right. We love referrals!

6

VIVA La Vibes

We aren’t stuffy, or overly bureaucratic. We are easily approachable by locals and new comers alike. We don’t take ourselves too seriously. We are attentive and professional, but we’re also calm and relaxed.

7

Fun is How We Function

We have a fun and playful atmosphere! We are going to inject some levity into what’s normally a dull topic.

Agency History

Gary & George Picture

Co-founders Gary Berlin and George Denys started Berlin & Denys Insurance with the simple mission to “Bring Good People and Good Plans Together.” For over 40 years, we have strived to provide a spirit of excellence in our service. We provide integrity and common sense in a world where that is difficult to find. Gary Berlin retired from the agency in 2003. In 2011 George’s son Gerard Denys became sole owner and President of the Agency.

​Our professional agents have extensive experience and knowledge in the products that we offer. Whether you are looking for health insurance, auto, homeowners insurance or a life policy we are confident that you will be 100% satisfied with anything in our control. Our purpose isn’t to just sell you a policy, but to ensure you are properly insured for whatever life may throw at you.

It is our desire to build trust and long-lasting relationships with our clients. It is our agents’ commitment to their clients that has made us one of the leading insurance agencies in central Florida. We take pride in knowing that our clients keep returning to us for advice. A family business through and through, we keep a lighthearted and kind atmosphere in our offices. It’s our goal to treat everyone we interact with like family.